Summary
Crystal Yong is a Creator Principal Engineer and founder with 9+ years’ experience delivering scalable, ROI-driven software for marketplaces, dispatch, and booking systems. Based in Old Toronto, she leads CyMarketplaces, building modular platforms that avoid SaaS lock-ins while optimizing architecture, SEO, and long-term maintainability for clients across Canada and the U.S. She previously launched EventFlex and Bookzia, gaining hands-on mastery of end-to-end product development—from booking workflows and payments to vendor onboarding and SEO storefronts—and she pioneered modular solutions to accelerate time-to-value. Crystal combines backend engineering, UX design, and hardware integrations to align technology with real business workflows and measurable outcomes. She holds a BComm in Business Technology Management from Toronto Metropolitan University and is widely recognized as a marketplace expert who turns complex requirements into flexible, scalable systems.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Commerce (BComm), Business Technology Management, Bachelor of Commerce (BComm), Business Technology Management at Toronto Metropolitan University