Thaisย Pulliam
Business Process Consultant at Crossfuze
Miami, Florida, United States
Summary
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Top SchoolThais Pulliam is a seasoned business process consultant and ServiceNow specialist with over a decade of experience delivering scalable digital transformation across enterprise environments. She has led cross-functional teams at GlideFast Consulting and Crossfuze, driving process optimization, platform strategy, and user-centric design that align IT initiatives with business outcomes. Thais is renowned for designing Apple's first service desk mobile app and for automating 70% of manual activities at Lennar, demonstrating a rare fusion of UX excellence and operational efficiency. Her client portfolio spans Apple, LinkedIn, Disney+, Major League Baseball, and other industry leaders, reflecting a proven ability to tailor solutions to diverse needs while leveraging front-end skills in AngularJS and UX design. Based in Miami, she has been featured as a "Service Portal and UX mastermind" on the Titans of Now podcast Episode 016, underscoring her influence in the ServiceNow community.
10 years of coding experience
7 years of employment as a software developer
General Assembly
Portuguese, English
Github Skills (2)
servicenow4
hugo4
Programming languages (2)
Github contributions (5)
pulliam/color-dots
Nov 2015 - Nov 2015
Contributions:72 pushes, 6 branches, 6 comments in 4 days
pulliam/s.now
Sep 2016 - May 2017
Contributions:54 pushes, 1 branch, 4 issues in 7 months
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