Summary
Walter Da Silva is a seasoned software executive who currently leads product at Efficy, shaping the vision and strategy for a triple CRM product line in Paris. With two decades in software, he pairs product strategy, roadmapping and discovery with hands-on leadership of global customer operations—pre-sales, services, training, customer success and user research—to drive accelerated growth. He has built and scaled product and consulting practices, led teams from onboarding to SaaS transformations, and served as a COMEX member for over a decade, anchoring a customer-centric SaaS culture. His track record includes expanding customer journey coverage, creating specialized units (training, success, account management) and steering P&L-driven pre-sales and professional services. A science-minded problem solver, he approaches numerical challenges with rigor and curiosity, as reflected in his GitHub bio and diverse technical leadership. Based in Paris, he is adept at bridging strategic vision with hands-on execution across multi-country teams.
9 years of coding experience
12 years of employment as a software developer
Master's degree, Information Technology, Master's degree, Information Technology at Ecole pour I'Informatique et les Techniques Avancées
CPLCO, Chinese, CPLCO, Chinese at INALCO
Portuguese, English, French, Spanish, Italian