Sr. Director Of Design, Development Experiences at ServiceNow
Traverse City, Michigan, United States
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Summary
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Senior
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Top School
Ben Snyder is a design leader focused on human-centered product design for developer experiences and enterprise platforms. He currently serves as Director of Design, Developer Experiences at ServiceNow, where his teams shape low-code to pro-code tools (IDE, Studio, Creator Studio), data orchestration, builder ecosystem, governance, and generative AI across multiple time zones, driving billions in revenue. Prior roles include Director of Product Design, Platform at Salesforce, where he led a five-designer team across 15 Scrum teams, delivered Orchestrator, and accelerated automation usage by over 60%. At Chime, he built enterprise product strategy and foundational design systems, established an internal UX engineering function, and developed a cost-of-inefficiency model that informs feature prioritization. His career spans startups and large-scale tech, with early work as a designer and frontend developer, culminating in cross-disciplinary leadership. He holds a BA in Graphic Communications and Computer Science from Baker College, and is based in Traverse City, Michigan.
10 years of coding experience
5 years of employment as a software developer
Bachelor of Graphic Communications, Graphic Arts and Computer Science, Bachelor of Graphic Communications, Graphic Arts and Computer Science at Baker College of Clinton Township
Contributions:1 review, 1 push, 1 branch in 8 years 9 months
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Ben Snyder - Sr. Director Of Design, Development Experiences at ServiceNow