Brian Zaik
Principal Product Manager at ServiceNow
California, United States
Summary
👤
Senior🎓
Top SchoolBrian Zaik is a seasoned product management and design leader with 17 years of experience guiding cross-functional teams to build user-centered, market-driving software. As Principal Product Manager at ServiceNow, he champions design-system evangelism and product orchestration across design technologists, PMs, researchers, and engineers. He has a track record of delivering measurable impact: at Cisco he defined a unified strategy that drove $5M in ARR and boosted license consumption by 35%, at AppDynamics he led a dashboards redesign that achieved 96% retention and expanded adoption, and at BMC Software his Smart Recorder cut mean time to resolution by more than 50%. His career spans leadership roles across enterprise software, design systems, and front-end UI, including contributions to front-end UI patterns and CSS for the Concerto Digital Signage project, underscoring a hands-on, design-to-delivery capability. He holds an MS in Human-Computer Interaction and a BS in Computer Engineering from Rensselaer Polytechnic Institute, and is based in California, United States. He’s energized by AI-driven creative tools and AR/VR/XR applications, and loves turning ambitious ideas into pragmatic, scalable products.
18 years of coding experience
8 years of employment as a software developer
Master of Science - MS Human Computer Interaction, Master of Science - MS Human Computer Interaction at Rensselaer Polytechnic InstituteHigh School Diploma, High School Diploma at Palmer High School
English, Japanese
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (12)
css10
front-end-development10
frontend-development10
html9
user-interface8
interface-design8
ui-design8
userinterface8
digital-signage7
admob6
ads6
android6
Programming languages (3)
Github contributions (5)
concerto/concerto
Feb 2010 - Dec 2013
Concerto Digital Signage System
Role in this project:
Front-end Developer
Front-end DeveloperContributions:470 commits, 1 comment in 3 years 10 months
Contributions summary:Brian primarily focused on front-end development, specifically implementing and styling UI components and layouts for the "Concerto Digital Signage System". The user's contributions involved creating and modifying CSS files, particularly the "base.css" file, to establish the foundational styling for the application, including the creation of new menu styles, button functionalities, and layout components. The user also implemented these UI elements within the application's view templates (e.g., "application.html.erb"), linking styles to application UI elements.
bulletin-boardconcertosignagedigital-signage
wtg/union_home
May 2010 - Sep 2010
Contributions:20 commits in 3 months
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