Summary
Phalla Chab is a seasoned banking technology professional with nearly a decade of experience spanning web development and financial services in Cambodia. As Senior Unit Manager of OPD for Digital Payment Support at Hattha Bank, she leads Visa card clearing and settlement automation, e-payment reconciliation, dispute resolution, and cross-functional collaboration with NBC, Product, FN, and IT to move processes from UAT to production. She excels in implementing SOPs, BRS, user guides, and MIS reporting, and in driving automated reporting and regulatory-aligned workflows. Previously at Phillip Bank, she supervised dispute resolution and MIS reporting, overseeing reconciliation, fraud resolution, SLA governance, and collaboration across back-office and product teams to optimize e-channel performance. Her technical foundation in PHP, Laravel, CodeIgniter, and WordPress supports her ability to design process flows, documentation, and diagrams for Bakong and digital payment services. Based in Phnom Penh, she holds a Bachelor's in Database and Programming from University of Puthisastra and an Associate's in Web Programming, combining hands-on development with leadership in payment operations.
10 years of coding experience
Associate's degree, WEB Programming, Associate's degree, WEB Programming at PasserellesNumeriquesCambodia
Associate's degree of Web progaming, Associate's degree of Web progaming at passerllesnumeriques cambodia