Rejina Lau
Inspector at Interstep
Milpitas, California, United States
Summary
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SeniorJacky Lau is a senior application support professional with over a decade of experience delivering informatics projects and after-sales support, including 5+ years in healthcare and 5+ years in cash-processing industries. He excels at requirements gathering, analysis, and guiding systems from design through implementation, with a proven track record coordinating ERP and laboratory/diagnostics solutions. Known for building strong client relationships and serving as the bridge between business users and IT, he has led cross-region projects across Japan, the Americas, Europe, and Asia to align workflows with practical, scalable solutions. In his current role at Computershare Hong Kong, he provides Level 2/3 support, mentors colleagues, and drives process improvements and knowledge base documentation. His hands-on toolkit includes Visual Basic, VBA, PHP, HTML, MySQL, and Excel, enabling him to support and extend enterprise systems. He holds a Computing Science degree from Simon Fraser University and has pursued business administration studies, blending technical depth with an operations-focused mindset to optimize workflow efficiency.
8 years of coding experience
Github Skills (23)
controller7
cnc-controller7
parser7
arduino6
cnc6
makers6
g-code6
high-performance5
embedded5
avr4
geolocation3
phonegap3
php-class3
cordova3
iphone3
Programming languages (4)
Github contributions (5)
JackyLau/jackylau.github.io
May 2017 - Nov 2019
Contributions:5 pushes, 1 branch in 2 years 6 months
JackyLau/DualMonWall
May 2017 - Nov 2019
Contributions:1 push, 1 branch in 2 years 6 months
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