Marcelo Schmidt
Head Of Support at Rocket.Chat
Rio Grande do Sul, Brazil
Summary
🤩
Rockstar🎓
Top School
Top expert inComprehensive Self-Hosting and Secure Communication Solutions
Marcelo Schmidt is Head of Support at Rocket.Chat based in Rio Grande do Sul, Brazil, with 13 years of experience bridging hands-on engineering and customer-facing leadership. He began as a full‑stack developer and remains an active open-source contributor to the Rocket.Chat repo, focusing on front‑end UI components and package-level back‑end work for a platform used by millions. Over his tenure he moved into operations and people leadership—serving as Interim COO and Program Manager—while personally shaping company culture and organizing three global summits. Marcelo also brings atypical breadth for an engineer: he has built financial reports that inform strategy, written contracts, led hiring, and created integrations between core systems to streamline operations. A remote-work advocate and MBA in IT Management student, he balances scaling product and support excellence with family life, having watched his son grow while helping Rocket.Chat expand.
13 years of coding experience
12 years of employment as a software developer
Fédération Internationale de l'Art PhotographiqueBachelor, Computer Science, Bachelor, Computer Science at UFRGS
Portuguese, English, Spanish
Stackoverflow
619reputation
20kreached
13answers
2questions
Github Skills (16)
html10
css10
javascript10
javascripts10
front-end-development10
web-development9
hubot6
web-applications6
nodejs6
docker-compose6
mongodb6
meteor6
rocketchat6
server6
ssh6
Programming languages (12)
Github contributions (5)
RocketChat/Rocket.Chat
May 2015 - May 2022
The communications platform that puts data protection first.
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:1236 commits, 293 PRs, 812 pushes in 7 years 1 month
Contributions summary:Marcelo's contributions primarily involve front-end development, with a focus on enhancing the user interface and functionality of a messaging platform. This includes creating UI components with HTML and CSS for styling and displaying information as well as managing states. The user also has involvement in back-end development as they make changes to the package files.
meteordata-protectionchatjavascriptcollaboration
RocketChat/Apps.Zoho
Nov 2019 - May 2024
Rocket.Chat Zoho Integration App
Contributions:3 reviews, 2 PRs, 23 pushes in 4 years 7 months
zulipzohochatrocketrocket-chat
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