Summary
Joe Y is a Staff Product Designer at ServiceNow with nine years of experience shaping accessible, scalable design systems. He leads cross-functional collaboration with design, engineering, and accessibility to enhance the Now Design System, applying WCAG and ARIA best practices and serving as ServiceNow's representative to the W3C Accessibility Guidelines and ARIA Working Group. His hands-on background spans UX design, accessibility audits (120+ components), annotations, and practical implementation in HTML, CSS, ARIA, and JavaScript. A former accessibility consultant and engineer, he has helped organizations including Deque, Equifax, and Axos Bank embed inclusive practices across web and mobile platforms. Based in Grayson, Georgia, Joe also brings a unique perspective from a Master of Divinity and Army Reserve chaplaincy experience, blending empathy, discipline, and technical depth to create inclusive experiences.
9 years of coding experience
8 years of employment as a software developer
Master of Divinity - MDiv, Master of Divinity - MDiv at Westminster Seminary California
Bachelor of Science (B.S.), Bachelor of Science (B.S.) at Nyack College
Associate of Arts - AA, Graphic Design, Associate of Arts - AA, Graphic Design at HACC, Central Pennsylvania's Community College