John Shaheen is a seasoned engineering leader with nearly 30 years of experience, currently serving as Director of Engineering at Enghouse Interactive in Attleboro, Massachusetts. He leads real-time software initiatives and networking protocol development, with deep expertise in Fax over IP (T.38/FoIP), T.30 Fax, VoIP, and gateway integration for Cisco and Avaya platforms. He has a proven track record building and scaling engineering organizations, rising from Software Engineer (1996) to Engineering Manager, Brooktrout Product Line, and now to Director. He earned a Bachelor's degree in Computer Science from Assumption College and started his career at Egghead Software before joining Enghouse. Based in Attleboro, Massachusetts, he combines hands-on technical depth with leadership to deliver reliable, enterprise-grade communications solutions. He has lived through and contributed to the evolution of real-time telecommunication software across multiple roles, focusing on best practices and scalable architectures.
9 years of coding experience
27 years of employment as a software developer
Pilgrim High School
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at Assumption College
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John Shaheen - Director Of Engineering at Enghouse Interactive