Summary
Jimmy Dong is a customer-focused software professional with 13 years of experience delivering web applications and technical support. Currently a Customer Support Engineer at Contentsquare, he leverages full-stack skills in JavaScript, Ruby, Rails, and Node.js to diagnose and resolve complex issues, with databases including PostgreSQL and MongoDB. He has hands-on experience building and supporting e-commerce and web platforms, having set up a Shopify storefront and maintained server infrastructure in previous roles. His background spans IT, web development, marketing frontend work, and even accounting, giving him a unique ability to translate technical concepts into clear business terms and to cross-functional teams. Based in Fullerton, California, he holds a BA in Accounting from CSU Long Beach and completed General Assembly's Web Development Immersive, reflecting a solid foundation in both analytical and development disciplines.
13 years of coding experience
25 years of employment as a software developer
Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at University of Science and Technology of China
Master of Science (M.S.), Computer Systems Networking and Telecommunications, Master of Science (M.S.), Computer Systems Networking and Telecommunications at Peking University
Chinese, English