Summary
Josué Batista is a Pittsburgh-based senior AI strategist and solutions consultant with 8 years of experience guiding enterprise AI transformations. In his current role at ServiceNow, he pioneers customer-centric Generative AI programs, translating strategic vision into repeatable, value-driven engagements and leading tailored PoCs to quantify business impact. His diverse background spans AB Consulting Solutions, Harvard Business School, Meta, PPG Industries, and HM Health Solutions, giving him cross-industry expertise from healthcare to manufacturing and tech. He specializes in RAG methodologies, fine-tuning LLMs (GPT-3.5, Falcon, Llama2), multi-language Whisper models, and building production-grade AI pipelines with LangChain, AWS Bedrock, NeMo guardrails, and cloud-native tooling. An alumnus of Duquesne University with an MS and MBA, plus professional certificates from Berkeley Haas and The Linux Foundation, he combines strategic leadership with hands-on engineering to turn ambitious AI visions into scalable, impactful solutions.
9 years of coding experience
Carnegie Mellon University - Tepper School of Business
Professional Certificate Program, Professional Certificate Program at University of California, Berkeley, Haas School of Business
Bachelor of Science, Bachelor of Science at Instituto de Tecnologia Industrial Rodolfo Loero Arismendi
Professional Certificate Program, Professional Certificate Program at The Linux Foundation
Carnegie Mellon University
Master of Science, Master of Science at Duquesne University
Stanford University
Spanish, English, German