Scott Havard
Documentation And User Education
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolScott Havard is a San Francisco-based documentation and user-education professional with eight years of experience turning complex software into clear, usable content. He leads Docfix, delivering documentation development and technical writing services across industries to help teams level up user education and drive sustainable growth. His background spans engineering-focused roles at Mixpanel and customer-facing consulting at Persona, where he helped build scalable solutions and educate stakeholders on identity verification and data pipelines. In addition to his tech work, he serves as an Open Water Lifeguard for California State Parks, reflecting a commitment to safety, resilience, and public service—skills that inform his pragmatic, risk-aware writing and product documentation. A GitHub-aware communicator, he pursued a water-quality project in the San Francisco Bay area (sfbayswim.info), echoing his Bay Area roots and hands-on curiosity. He holds a BS in Biomedical Engineering from Cal Poly, San Luis Obispo.
8 years of coding experience
6 years of employment as a software developer
California Polytechnic State University, San Luis Obispo
Stackoverflow
79reputation
7kreached
6answers
2questions
Github Skills (16)
data-structures10
pandas10
frame10
python10
data-science10
manipulation10
data-analysis10
data-manipulation9
dataframes9
api6
csv6
hash6
mixpanel6
github6
github-pages6
Programming languages (2)
Github contributions (5)
scotthavard92/Zendesk-Help-Center-Export-Scripts
Jul 2018 - Jul 2019
Contributions:17 commits, 29 pushes, 1 branch in 1 year
scotthavard92/Modular_Notification_Project
Oct 2017 - Mar 2019
Contributions:2 PRs, 42 pushes, 2 branches in 1 year 5 months
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