Summary
Dawna Backmeier is a versatile Technical Support Specialist and aspiring full-stack developer based in Altoona, Pennsylvania. With eight years in IT and formal training from Lambda School and the Pennsylvania College of Technology, she blends hardware diagnostics, software troubleshooting, and modern web technologies (HTML5, JavaScript, React, Node.js) to deliver practical solutions. She has substantial experience training colleagues and clients on Microsoft Office and computer basics and has been self-employed as a technical support specialist since 2004, in addition to handling office management, driver coordination, and customer service tasks. Her background includes freelance Facebook administration and hands-on roles in self-employment, demonstrating strong communication, organization, and a customer-first mindset. Dawna also brings a personal commitment to inclusivity, with a passion for the deaf culture and American Sign Language. She combines a pragmatic, service-oriented approach with a growing software development toolkit to bridge IT operations and user-focused web experiences.
9 years of coding experience
2 years of employment as a software developer
High School Diploma, Academic, High School Diploma, Academic at Altoona Area High School
Associate of Applied Science, Information Technology Technical Support Technology Emphasis, Associate of Applied Science, Information Technology Technical Support Technology Emphasis at Pennsylvania College of Technology
Full Stack Web Development and Computer Science, Full Stack Web Development and Computer Science at Lambda School
English, American Sign Language