Michael Brooks
Technical Support Manager at New Relic, Inc.
Portland, Oregon, United States
Summary
👤
Senior🎓
Top SchoolMichael Brooks is a Portland-based technology leader with 8 years of experience spanning software development, technical support, and architecture-driven product design. As Technical Support Manager at New Relic, he leads a 9-person team, aligning career growth with business goals and guiding planning, hiring, and project delivery. His career also includes senior technical roles at Airship and Daimler Trucks North America, where he emphasized coaching, process improvement, and cross-team collaboration. A former architect with an M.Arch from the University of Idaho and a Ruby on Rails track education from Epicodus, he brings both design thinking and hands-on coding to solve complex problems. His Wilderness First Responder certification and diverse industry background reflect resilience, adaptability, and a commitment to inclusive, high-performing teams. Michael combines technical depth with people-first leadership to turn challenges into scalable, reliable software experiences.
8 years of coding experience
15 years of employment as a software developer
Associate's degree, Architecture, Associate's degree, Architecture at Boise State UniversityWilderness First Responder Certification, Wilderness First Responder Certification at NOLSMaster of Architecture (M.Arch.), Architecture, Master of Architecture (M.Arch.), Architecture at University of IdahoRuby on Rails track, Ruby | JavaScript | Rails, Ruby on Rails track, Ruby | JavaScript | Rails at EpicodusInternship Developer, Internship Developer at Ansira
Romanian
Github Skills (6)
voice10
open-data9
crowdsourcing8
mozilla8
firebase2
ruby1
Programming languages (1)
Github contributions (5)
MikeAlphaBravo/Food_Delivery_Manager
Nov 2017 - Nov 2017
Contributions:30 PRs, 48 pushes, 4 branches in 21 days
delivery-appfood-deliveryfirebasefood
MikeAlphaBravo/MPGenius
Dec 2017 - Apr 2019
Contributions:78 pushes, 1 branch in 1 year 4 months
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