Summary
Samuel Bernardy is a senior solutions engineer at Dynatrace based in Ann Arbor, Michigan, bringing eight years of experience delivering enterprise software with a strong customer-experience orientation. He combines hands-on engineering with a CX-first mindset to drive adoption, success, and reliable deployments of complex SaaS platforms. His career spans technical product consulting, customer success leadership, technical account management, UI design, and firmware-level testing, with prior roles at Verint and Fujitsu Ten. Samuel blends a Bachelor of Arts in Communication Theory and Multimedia Arts & Technology with a Java developer bootcamp from Grand Circus, enabling clear stakeholder communication and practical software craftsmanship. He has taught coding at Grand Circus and collaborates across cross-functional teams to translate user needs into measurable, actionable outcomes.
8 years of coding experience
15 years of employment as a software developer
Western Michigan University
Spanish