Ahmad Omar is a results-driven Global IT Operations Technician with 8 years of experience spanning software development, IT support, and customer-focused tech roles. He currently supports Weave and Weave HQ, focusing on IT operations, rapid issue resolution, and collaborating with development teams to turn software problems into actionable fixes—documenting thorough bug tickets in Linear. His background includes hands-on web development (React) and deployment (Heroku), underpinned by a BS in Computer Science from Southern New Hampshire University and an Associate's degree from Wake Technical Community College. Earlier roles at Avis Budget Group and Royal Chariot Auto Detailing sharpened his customer-service mindset and front-end problem-solving, reinforcing a user-centric approach to tech solutions. Based in Salt Lake City, he bridges architecture, design, and debugging to deliver reliable, scalable systems while adapting quickly across teams and tools such as NICE InContact and Zendesk.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS, Computer Science, 3.9, Bachelor of Science - BS, Computer Science, 3.9 at Southern New Hampshire University
Associate's degree, Computer Science, Associate's degree, Computer Science at Wake Technical Community College
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