Summary
Sherill Samuel is a dynamic Technical Customer Success Manager with 8 years of experience spanning product-driven customer success and full-stack web development. Based in New York, she combines hands-on engineering with customer advocacy, currently leading technical success initiatives at Spiff Inc since 2022 while also freelancing for nonprofits. Her background includes teaching and curriculum development at Queensborough Community College and front-end development for high school programs, reflecting a strong passion for mentoring and education. She holds a Full Stack Web Development Certificate from New York Code + Design Academy and a B.S. in Business Administration, enabling her to translate complex tech concepts into practical business outcomes. With a track record of collaborating across startups, nonprofits, and financial services, she thrives at the intersection of software, product success, and stakeholder communication in demanding environments.
8 years of coding experience
6 years of employment as a software developer
Fullstack Academy