Raphael Majma is a seasoned technology leader directing Immigration Technology at Emerson Collective and serving as CTO for Consular Affairs at the U.S. Department of State. He previously launched the State Digital Service, leading cross-functional teams to modernize legacy systems and improve public-facing immigration services. His work reduced refugee processing time by more than 12 weeks and boosted refugee arrivals by roughly 70% to about 85,000 through data analytics and predictive backlog management. He reengineered a visa-case status tool used by millions, cutting inbound calls to the National Visa Center and enhancing user experience. A policy-forward technologist, he drafted the Federal Source Code Policy and helped advance open-source adoption and open-data initiatives across the federal government. Based in Washington, DC and holding a JD from New York Law School, he combines legal insight with product leadership—and his pet turtle Soup keeps him grounded.
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