Tyler Conlee is Head of Support at HumanSignal and a support operations leader with 10 years of experience building scalable support and internal tooling for developer-focused companies. At CircleCI he architected Zendesk to absorb 60% ticket growth, raised CSAT from 86% to 98%, cut incident response time by 84%, and consolidated tooling to save over $75k annually. He excels at bridging engineering and customer-facing teams, having risen from technical support roles to lead cross-functional initiatives across sales, finance, and operations. Based in Beaverton, Oregon, he pairs hands-on technical experience (PHP backends and early mobile app work) with a focus on measurable process and product improvements.
11 years of coding experience
10 years of employment as a software developer
No degree, General Education, No degree, General Education at Portland Community College
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