Nicola Ambrosetti is a seasoned IT technician and service desk specialist with over 15 years of hands-on support and a total of 25 years working with computers, from early Commodore systems to modern Windows and Linux environments. Based in Tuscany, Italy, he currently provides IT helpdesk and technical support at Meditec srl, leveraging his expertise in hardware, software, and server administration. His background includes Linux system administration, Cisco networking, AD management, SAP/ERP support, and security tooling, with notable experience supporting automotive clients such as Lamborghini, Ducati, and Volkswagen Group Italia. He blends strong interpersonal communication with meticulous problem-solving, delivering reliable remote and on-site assistance in heterogeneous environments. Nicola's formal training in Linux system administration and networking complements a long track record of hardware upgrades, server maintenance, and cross-platform troubleshooting, making him a versatile IT generalist who can bridge the gap between operations and technology.
10 years of coding experience
5 years of employment as a software developer
"Associazione Sistemisti Linux"
High School, Scientific, High School diploma in Science, High School, Scientific, High School diploma in Science at Scientific High School U.Dini, Pisa, Italy
Contributions:2 pushes, 2 branches in 2 years 4 months
filebeatdocker-imagedocker
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Nicola Ambrosetti - Tecnico Helpdesk IT at Meditec srl