Summary
Simon Lovelock is a seasoned Service Delivery Manager with a proven track record of delivering operational excellence and strong client relationships across financial services, government, and telecom in London. Currently at T-Tech (2024–present), he leads service delivery with a data‑driven approach to SLAs, risk management, and continuous improvement. He previously steered service delivery at QA Consulting and held senior connectivity and DevOps leadership roles at Barclays, Lehman Brothers, Pinacl, and other firms, coordinating complex MACs, office reorganisations, and infrastructure projects. His career spans high‑pressure, deadline‑driven environments and cross‑functional collaboration with third‑party suppliers to ensure reliable IT services. With an HNC/HND in Technical Illustration & Electronic Media, he combines technical breadth with clear communication and stakeholder management. Based in London, he is seeking opportunities to apply his operations mindset to drive service excellence in a dynamic organization.
10 years of coding experience
9 years of employment as a software developer
GCSE, GCSE at Bower Park
HNC & HND, Technical Illustration & Electronic Media, HNC & HND, HNC & HND, Technical Illustration & Electronic Media, HNC & HND at Barking Technical College