Summary
Ryo O is a senior technical support engineer with 11 years of experience spanning hardware QA, engineering leadership, and customer-focused software support. Based in Atlanta, he currently serves at Salesforce, delivering reliable, scalable solutions for complex customer journeys since 2020. He also mentors the RoboJackets robotics community, blending hands-on engineering with guidance to develop practical skills. Ryo holds a BS in Electrical and Electronics Engineering from Georgia Tech and has studied Information and Intelligent Systems at Tohoku University. His career includes leadership at Emelody Worldwide and diverse QA engineering roles at United Sciences and Cisco, providing broad cross-disciplinary insight. With a track record of moving from design to deployment and a passion for bridging hardware, software, and user experience, he helps teams turn complex requirements into reliable solutions.
11 years of coding experience