Stephen Griffin

Escalation Engineer

Waxhaw, North Carolina, United States
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Summary

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Stephen Griffin is a veteran escalation engineer at Microsoft who specializes in diagnosing and resolving high-severity mail and messaging platform issues. He is the developer of MFCMAPI and the Message Header Analyzer, widely used tools for low-level Outlook/Exchange troubleshooting and message-header forensics. Based in Waxhaw, NC, he combines a mathematics and computer science background from the University of Georgia with deep, practical knowledge of MAPI, Exchange internals, and customer-facing escalation workflows. Known for turning opaque server and client failures into reproducible fixes, he frequently operates at the boundary between product support and engineering to ship durable solutions.
code18 years of coding experience
bookUniversity of Georgia
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Stackoverflow

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Github Skills (156)

addin10
xaml10
windows10
drivers10
prose10
add-in10
cpp10
pageviews10
windows-1110
calculator10
fiddler10
office-addin10
exchange10
windows-1010
api10

Programming languages (13)

PowerShellC#C++CSSCHTMLTypeScriptShell

Github contributions (5)

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microsoft/settingchange

Feb 2019 - Jun 2023

Broadcast a WM_SETTINGCHANGE message
Contributions:1 release, 1 PR, 1 push in 4 years 4 months
microsoft/MHA

Feb 2014 - Aug 2022

Message Header Analyzer Add-in For Outlook
Contributions:266 reviews, 1354 commits, 888 PRs in 8 years 6 months
headeroutlookaddinoffice-addinadd-in
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Stephen Griffin - Escalation Engineer