Summary
David Gwartney is an AI Solutions Architect with 11 years of experience in pre- and post-sales engineering, translating complex AI technologies into business outcomes. He currently drives value for Genesys AI offerings, leading technical content, deep-dives with account teams, and successful implementation of AI solutions. His career spans leadership roles at Kore.ai, NLX, Avaamo, Import.io, and BMC, where he built demonstrations, led PoCs, and trained sales teams on cutting-edge conversational AI and automation platforms. He excels at architecting multi-channel virtual assistants and integrating with enterprise systems to accelerate customer outcomes. A San Jose, California-based professional with a BS in Aerospace Engineering, David combines systems-thinking rigor with hands-on delivery to ship scalable AI-enabled experiences. His breadth across startups and large vendors demonstrates a proven ability to turn customer needs into practical, measurable technical solutions.
12 years of coding experience