Erik Ankrom
Director, AI ML Operations
Olathe, Kansas, United States
Summary
👤
Senior🎓
Top SchoolErik Ankrom is a seasoned technology leader specializing in AI/ML operations and cloud-scale infrastructure, with 18+ years delivering SLA-driven services across cloud, on-prem, and managed data centers. As Director of AI/ML Operations at Netsmart since 2024, he designs enterprise-wide AI education programs, leads AI data platform architecture, and drives AI observability and PoC initiatives to accelerate adoption across healthcare-focused teams. He previously built and managed high-performing enterprise support teams at AWS, directing Technical Account Managers and leading incident, security, and customer success initiatives for strategic automotive and manufacturing accounts. Earlier at Netsmart, Cerner, and Netsmart Technologies, he led 24/7 monitoring, incident management, and hosting operations for thousands of clients and delivered EHR/data analytics that improved care for over 25 million individuals nationwide. Based in Olathe, Kansas, Erik holds a BS in Management Information Systems from Kansas State University and combines hands-on technical depth with strategic leadership and a track record of turning complex requirements into scalable, auditable solutions.
11 years of coding experience
20 years of employment as a software developer
Bachelor of Science - BS, Management Information Systems, Bachelor of Science - BS, Management Information Systems at Kansas State University
English
Stackoverflow
75reputation
5kreached
1answer
2questions
Github Skills (71)
command-line-tool10
plex10
movie10
cli10
administration10
monitoring9
data-visualization9
dashboard9
grafana9
postgres9
elasticsearch9
visualization9
visualize9
binaries9
docker9
Programming languages (6)
Github contributions (5)
erikankrom/logmein-hamachi-formula
Mar 2015 - Apr 2015
Contributions:1 PR, 11 pushes, 1 branch in 5 days
vpn-clientvpnsaltstack-formulasaltstacklogmein
erikankrom/salt-bootstrap
Apr 2015 - Apr 2015
Contributions:3 pushes in 1 day
bootstrapbootstrap-scriptsaltgeneric
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