Aman Arneja is a seasoned technology leader and Sr. Director of Engineering, currently guiding Visa's IntelliLink Compliance Manager to boost compliance efficiency across multiple scenarios. With 15+ years across data, observability, networking, security, and customer experiences, he has led large cross-functional teams and delivered strategic initiatives that improve customer outcomes while reducing costs. At Microsoft, he defined the strategy for a Customer Experience Observability and Data Platform and cross-product functionality for Azure Advisor, growing the platform from 0 to 15K+ users and 1.5M+ pageviews, and building a mesh architecture handling 1500TB of data with 650K calls per day. He enabled Azure chat-based support across 10% of cases, achieving a 4.8 CSAT, and bootstrapped a community support program by hiring 20+ engineers and establishing scalable analytics and processes. Based in Redmond, WA, Aman combines customer empathy with hands-on execution, turning complex requirements into reliable, scalable solutions while mentoring teams and strengthening partner ecosystems.
8 years of coding experience
18 years of employment as a software developer
BE, Information Technology, BE, Information Technology at Manipal Institute of Technology
High School, Science with Computers, High School, Science with Computers at Birla Vidya Niketan
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