Summary
Shubham Mehrotra is a senior ML software leader currently serving as Lead Member of Technical Staff (Applied Science) at Salesforce, shaping enterprise-grade machine learning and conversational AI. He focuses on RAG-based solutions, explainability and citations through small in-house models, and multilingual expansion within the Einstein Language group. With a decade of experience, his work blends rigorous research from CMU's Language Technologies Institute and IIT Bombay with production-scale delivery at Salesforce. His background includes an internship at IIT Bombay where he contributed to Swarachakra's Indic-script text input features, achieving notable keystroke savings. He holds a Master's in Intelligent Information Systems from Carnegie Mellon University and a B.Tech in Information Technology from IIIT, with a track record in NLP research and education roles. Based in Sunnyvale, California, he translates complex language problems into scalable, auditable systems that empower enterprise customers.
10 years of coding experience
1 year of employment as a software developer
Bachelor of Technology (Hons.), Information Technology, 8.76, Bachelor of Technology (Hons.), Information Technology, 8.76 at Indian Institute Of Information Technology
Delhi Public School Vasant Kunj
Board of Intermediate Education, Andhra Pradesh, 94.1%, Board of Intermediate Education, Andhra Pradesh, 94.1% at FIITJEE Junior College
CBSE, CGPA 10, CBSE, CGPA 10 at Delhi Public School, Hyderabad
Master's degree, Intelligent Information Systems, 3.87, Master's degree, Intelligent Information Systems, 3.87 at Carnegie Mellon University
English, Hindi, French