Jacob Riddle is a software engineer based in the Charlotte area with about a decade of experience delivering software across Linux, Windows, and embedded systems. At Linode, he builds and maintains Infrastructure as Code providers (Terraform/Ansible) and contributes to open-source projects while collaborating with users to tailor features. Previously, he held IT software development and scripting roles at Lowe's, automating workflows with C#.NET, PowerShell, and SQL, and he also mentored teammates on system interactions and troubleshooting. His broad background spans store tech support to cloud infrastructure, giving him a pragmatic, end-to-end approach to delivering reliable software. He values continuous learning and maintains a network of engineering mentors to stay sharp. Based in the Charlotte metro area, he combines hands-on development with a strong focus on operations, tooling, and user-centric feature improvements.
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