Summary
Marcelo Barbosa is a seasoned IT governance and risk leadership professional with over a decade guiding COBIT/ITIL-based programs across banking, telecommunications, and retail in Latin America. He specializes in implementing ISO 20000 and ISO 27000 certifications, HDI service management practices, and LGPD/DPO data protection programs, including governance for AI. In his current role at TIVIT as Senior Manager of IT Governance for Latin America, he acts as the strategic liaison between IT and business, ensuring governance aligns with digital transformation goals. His track record includes PMO leadership for cloud ERP deployments, ITSM tool implementations, and outsourcing contract performance management, with Six Sigma initiatives and Center of Command governance for major service providers. Based in São Paulo, Marcelo holds a broad education in IT management and strategic leadership, plus certifications in ITIL V3, ISO/IEC 38500, LGPD, SAP FI, Oracle BI, and a DPO credential, with ongoing AI studies at Udacity. Notably, he translates complex governance frameworks into measurable improvements in cost, risk, and service quality across diverse sectors.
11 years of coding experience
PECB Certified ISO/IEC 38500 IT Corporate Governance Manager, Governança Corporativa e TI, PECB Certified ISO/IEC 38500 IT Corporate Governance Manager, Governança Corporativa e TI at PECB
DPO - LGPD, Segurança da informação - LGPD, DPO - LGPD, Segurança da informação - LGPD at EXIN
Introdução à Inteligência Artificial, Artificial Intelligence, Em Curso, Introdução à Inteligência Artificial, Artificial Intelligence, Em Curso at Udacity
ITIL, Information Technology, ITIL, Information Technology at Trainning
ITIL V3, Processos, ITIL V3, Processos at HP Education
Formação Black Belt - Planejamento Estratégico, Planejamento Estratégico TI, Formação Black Belt - Planejamento Estratégico, Planejamento Estratégico TI at COIN Consultoria
Consultor SAP FI, Centro, Consultor SAP FI, Centro at Ka Solution SAP FI
Oracle Business Intelligence Cloud Service para Parceiros, Business Intelligence, Oracle Business Intelligence Cloud Service para Parceiros, Business Intelligence at Oracle
Bacharel em Gestão de TI, Liderança Estratégica, Bacharel em Gestão de TI, Liderança Estratégica at Universidade Bandeirante de São Paulo
Superior, Gestão de Tecnologia da Informação, Superior, Gestão de Tecnologia da Informação at Universidade Cidade de São Paulo (UNICID)
Superior, Ciências da computação, Superior, Ciências da computação at Universidade Nove de Julho
English, Spanish