Summary
Bradley Rees is a seasoned Service Desk Engineer with 14 years of hands-on IT operations experience, spanning hardware, network, and software troubleshooting across multiple organisations. He currently delivers user-focused support at Lanter Technologies (since June 2024), applying meticulous problem-solving and proactive issue resolution to minimise downtime and enhance user satisfaction. His career includes technical support and administration roles at Legal Aid Queensland and a sequence of operations-focused positions at Toll Transitions, Toll Group, and AFL Queensland, reflecting a strong operations mindset. Bradley holds a Griffith University bachelor’s degree in Business, Management, Marketing, and related support services, enabling him to align IT services with business objectives. Based in Australia, he brings a collaborative, cross-functional approach to optimise IT operations and service delivery. His diverse background across both public sector and corporate environments equips him with practical, business-aware IT leadership in fast-paced settings.
14 years of coding experience
Bachelor's degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES, Bachelor's degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES at Griffith University