Derek Zhao is a Software Engineer II at Box in the San Francisco Bay Area with 15 years of hands-on software and technical support experience. He has progressed from User Support Specialist to Software Engineer II at Box, highlighting a strong customer-focused engineering mindset and the ability to solve complex problems under pressure. His career includes program management at Yale and technical services engineering at Epic, underscoring cross-functional leadership and a broad technical foundation. A Yale University alumnus with a B.S., he brings academic rigor paired with practical, delivery-focused software development. Based in the SF Bay Area, he leverages a unique blend of support, systems, and product-facing skills to ship reliable, scalable software at Box.
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