Francois Charron
Senior Personal Travel Program Manager at Enjoying free time
Lausanne, Vaud, Switzerland
Summary
👤
Senior🎓
Top SchoolFrancois Charron is a senior program and service-delivery leader based in Lausanne, Switzerland, with a track record of aligning multi-cultural teams and driving customer-centric change at scale. At SITA, he designed and implemented Service Portfolio Management, launched a new business and technical service catalogue, and published 50+ assets in 2016 to empower commercial and bid teams. He delivered over $35M in annual service revenues, led a global community of 150+ Client Service Managers, and achieved 95% customer satisfaction. Francois also spearheaded the launch of WeCareDirect, SITA's first customer care portal, and built CRM strategies and change programs that linked ITIL practices to real business benefits. Currently, he serves as Senior Personal Travel Program Manager, bringing his international scope and cross-functional leadership to optimize travel experiences while continuing to drive service excellence.
11 years of coding experience
6 years of employment as a software developer
Bachelor’s degree, Software Analyst (Programmeur d’Etudes), Bachelor’s degree, Software Analyst (Programmeur d’Etudes) at Pierre and Marie Curie University
French, English
Github Skills (120)
mjpg-streamer10
ip-camera10
v4l210
cursor10
cursor-position10
sourceforge10
cursors10
javascript9
color-scheme9
cli9
stream9
vs-code9
ssh9
command-line-tool9
streamer9
Programming languages (9)
Github contributions (5)
last-cursor-position/last-cursor-position
Aug 2014 - Feb 2021
last Cursor Position is a package for atom that keeps a history of past cursor positions and allows to travel between them
Contributions:13 commits, 5 PRs, 14 pushes in 6 years 6 months
positioncursor-positioncentertravelcursors
fcharron/Colmar
Jul 2018 - Jul 2018
Contributions:3 pushes, 1 branch in 1 day
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