A Joan is an Entry Analytics Developer based in Bengaluru with a B.Voc in Data Analytics and nearly two years of hands-on industry experience delivering data-driven solutions across customer experience, visualization, and forecasting. At Concentrix Daksh she contributed to speech analytics that surfaced agent performance drivers and built interactive Tableau and Power BI dashboards that translated complex CRM data into operational insights. Proficient in Python, Microsoft SQL, Excel and statistical modeling, she has supported model training and forecasting efforts to recommend staffing and ticket-volume strategies. Now at CDM Smith, she’s expanding that analytics foundation while aiming to transition into business analyst or data scientist roles. Outside core responsibilities she blends technical analysis with clear stakeholder communication—turning exploratory findings into actionable business recommendations.
10 years of coding experience
2 years of employment as a software developer
Bachelor of Vocational Studies (B.Voc), Data Analytics, Bachelor of Vocational Studies (B.Voc), Data Analytics at Mount Carmel College, Palace Rd, Bengaluru
High School Diploma, PCM stream with coursework in Physics, Chemistry, Mathematics, and Computer Science., High School Diploma, PCM stream with coursework in Physics, Chemistry, Mathematics, and Computer Science. at Krupanidhi School of Management - Bangalore, India
Middle School Diploma, Core Curriculum, Middle School Diploma, Core Curriculum at Kendriya Vidyalaya (KV)
Student Project: UCLA Extension Full Stack Developer, Node.js, MySQL, Handlebars!
Contributions:3 PRs, 21 pushes, 1 branch in 6 years 3 months
mysqlexpressjsnode-jsfull-stackjavascript
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