Aaron Earl
Senior Service Desk Analyst at Seyfarth Shaw LLP
Greater Chicago Area United States
Summary
👤
Senior🎓
Top SchoolAaron Earl is a seasoned IT support professional with nearly two decades of hands-on experience delivering rapid-response, high-volume service desk and desk-side support for large international firms in legal and financial sectors. He currently serves as Senior Service Desk Analyst at Seyfarth Shaw after roles supporting trading floors, global NOC operations, and enterprise desktop environments, bringing deep expertise in AD/Exchange administration, Citrix/XenApp, Blackberry BES, RSA SecureID, Nagios, and trading applications like Bloomberg. Known for high first-call resolution rates and 24/7 regional on-call coverage, he combines technical troubleshooting with process design and incident coordination across North America, APAC, and EMEA. Aaron’s background in mathematics and formal certifications underpin a methodical approach to monitoring, SOX-compliant account management, and scalable support processes. Less obvious: he has repeatedly bridged live trading and legal IT demands, proving adept at maintaining mission-critical systems under extreme time pressure.
9 years of coding experience
3 years of employment as a software developer
Bachelor of Science Mathematics, Bachelor of Science Mathematics at Ball State University
Github Skills (2)
telemetry4
frontend4
Programming languages (2)
Github contributions (5)
aearl16/aearl16.github.io
Oct 2017 - Feb 2018
Contributions:54 commits, 52 pushes, 1 branch in 4 months
aearl16/C
Oct 2017 - Jun 2019
Contributions:46 pushes, 1 branch in 1 year 8 months
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