Summary
Aaron Kim is a Seoul-based technical leader with four years of hands-on experience in cloud operations and customer-facing engineering, now managing Technical Support Engineering and Solutions Engineering teams at Datadog. He progressed from datacenter technician roles at IBM Cloud and AWS—where he led tooling, training, and high-severity incident response—to solutions engineering and management, blending deep operational knowledge with customer advocacy. Known for initiating practical internal projects (search tools, web integrations, pod mapping) he pairs a data-informed mindset from studies in economics/statistics with pragmatic infrastructure troubleshooting. Comfortable liaising across global teams, Aaron excels at turning operational complexity into reliable processes and scalable support for cloud-native services.
4 years of coding experience
6 years of employment as a software developer
Bachelor’s Degree, Economics, Bachelor’s Degree, Economics at Korea University
Bachelor’s Degree, Economics/Statistics, Bachelor’s Degree, Economics/Statistics at University of Auckland