Aaron Marshall
Vice President, Customer Success at Bitwarden
Dallas, Texas, United States
Summary
👤
Senior🎓
Top SchoolAaron Marshall is a seasoned customer success and information systems leader with 25+ years of hands-on experience and nine years in senior leadership roles, currently serving as Vice President of Customer Success at Bitwarden. He blends deep infrastructure and systems expertise—from ISP and K–12 tech roles to enterprise IT and security—with a customer-focused approach that scales secure SaaS deployments. Prior roles as Director of IT Infrastructure and senior systems/network engineer show a track record of reducing operational risk and improving reliability across diverse environments. Aaron is skilled at translating complex technical challenges into measurable customer outcomes, particularly around secure data management and discovery solutions. Based in Dallas, he pairs institutional knowledge of legacy systems with modern cloud-first practices, making him adept at onboarding and retaining enterprise customers. An understated strength is his longevity across roles, signaling resilience and an ability to evolve technologies and processes over decades.
9 years of coding experience
16 years of employment as a software developer
High School, High School at Waxahachie High School
Github Skills (46)
jetpack10
browser-extension10
safari10
dotnet10
signalr10
mobile-application10
sql-server10
firefox10
api10
chrome10
jekyll10
authenticator10
html10
webextension10
backend10
Programming languages (5)
Github contributions (5)
sevensixseven/help
Apr 2019 - Mar 2021
The help website/knowledgebase (help.bitwarden.com).
Contributions:6 PRs, 64 pushes, 24 branches in 1 year 11 months
bitwardenknowledgebase
sevensixseven/server
Sep 2020 - Sep 2020
The core infrastructure backend (API, database, Docker, etc).
Contributions:3 pushes in 1 day
apidatabase-apiinfrastructuredockercore-infrastructure
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.