Summary
Aashima Wadhwa is a product-focused business analyst and HR product specialist with five years of experience translating stakeholder needs into SaaS and ITSM solutions at organizations including BTRNSFRMD and Boston Consulting Group. She blends statistical rigor from a master’s in statistics with hands-on experience in API integrations, workflow automation, Freshservice/Freshdesk administration, and UAT coordination to drive adoption and operational efficiency. Her background as an SDE intern and student lead on campus, plus participation in GSoC'23, reflects a strong technical curiosity and open-source orientation uncommon for BA-focused roles. Comfortable bridging technical and non-technical audiences, she excels at creating BRDs/FRDs, user stories, and clear process wireframes that accelerate delivery. Based in Karnal, India, she brings a data-informed approach to product decisions and a track record of improving ticketing and incident workflows through pragmatic automation.
5 years of coding experience
Master's degree, Statistics, 8.63 CGPA, Master's degree, Statistics, 8.63 CGPA at Banasthali Vidyapith
English, Hindi