Customer Value Management Senior Specialist at Vodacom Moçambique
Maputo, Mozambique
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Summary
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Senior
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Top School
Abdul Chaual is a Customer Value Management specialist with over a decade of experience in telecom, combining deep analytics, product-thinking, and hands-on data skills to drive conversion, retention, and cross-sell programs. He has led CVM analytics and product initiatives at Vodacom and MultiChoice Group, translating complex datasets into actionable offers and measurable ROI. With a background in computer engineering and a Global MBA, he bridges technical data science (Python, SQL, distributed systems) with commercial marketing strategy. Known for identifying high-value customer segments and designing incentive mechanics, he brings both technical rigor and strategic impact to growth programs in Mozambique and beyond. An uncommon strength is his ability to move from embedded systems and software engineering foundations to enterprise-level marketing analytics, enabling pragmatic, implementable solutions.
12 years of coding experience
Licentiate degree, Computer Engineering, Licentiate degree, Computer Engineering at Unizambeze
Master of Business Administration - MBA, Management, Business , Marketing, Master of Business Administration - MBA, Management, Business , Marketing at University of St. Thomas - Business School
Global MBA in Business Impact, Business/Commerce, General, Global MBA in Business Impact, Business/Commerce, General at Università Cattolica del Sacro Cuore
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Abdul Chaual - Customer Value Management Senior Specialist at Vodacom Moçambique