Summary
Abhijith Anil is an experienced customer-facing IT professional with eight years of hands-on experience across hardware, networking and technical support roles, now serving as an Oppo Experience Consultant. He has a strong track record in incident resolution, root-cause analysis and data-driven recommendations from roles supporting ESIC TVM and large telco projects, blending field-level fiber design work with day-to-day application support. Skilled in drafting technical documentation and training materials, he bridges technical and non-technical audiences to improve customer outcomes and operational efficiency. His background includes formal diploma training in computer hardware and networking plus IBM-backed certifications in Python and Data Science, underscoring a practical blend of infrastructure and analytical skills. Notably, he has moved between hands-on field engineering (GIS-based OSP designs and splicing prints) and customer support engineering, giving him a rare end-to-end view of both deployment and post-deployment troubleshooting. Open to immediate opportunities, he brings a pragmatic, multidisciplinary approach to solving IT and customer experience challenges.
7 years of coding experience
3 years of employment as a software developer
INDUSTRIAL TRAINING INSTITUTE, Computer Operator and Programming Assistance, A, INDUSTRIAL TRAINING INSTITUTE, Computer Operator and Programming Assistance, A at Polio Home Computer Private ITI
HIGHER SECONDARY, Liberal Arts and Sciences, General Studies and Humanities, 72 %, HIGHER SECONDARY, Liberal Arts and Sciences, General Studies and Humanities, 72 % at National Institute of Open Schooling
SSLC, Art/Art Studies, General, 8.0, SSLC, Art/Art Studies, General, 8.0 at Model Public School Pallipuram Trivandrum
Diploma of Education, Computer Hardware and Networking Maintenance, A, Diploma of Education, Computer Hardware and Networking Maintenance, A at KELTRON