Abhishek Bhagwat
Offshore Operations Lead
Mumbai, Maharashtra, India
Summary
🤩
Rockstar🎓
Top SchoolAbhishek Bhagwat is an experienced IT service operations leader with 17+ years in managed services, ITIL-based change and release management, business continuity and disaster recovery, currently serving as Offshore Operations Lead at Capgemini. He has a strong track record managing large, multi-vendor programs for UK retail and global banking clients, including ITSM migrations (BMC Remedy to ServiceNow), storage migrations across 26 countries, and organizing CAB/ECAB governance. Comfortable at the intersection of technical towers and senior stakeholders, he drives SLA compliance, high-priority incident resolution, risk mitigation, and opportunities for automation to reduce manual effort. Earlier hands-on roles as a RedHat Linux sysadmin and CA Unicenter administrator give him practical infrastructure credibility behind his process and delivery expertise. Based in Mumbai, he pairs a commerce background with GNIIT technical training—an unusual blend that helps him translate business needs into auditable ITIL processes. Colleagues rely on him for steady escalation management and pragmatic, compliance-focused improvements across complex outsourced environments.
8 years of coding experience
14 years of employment as a software developer
C.S.S. High School, MumbaiGNIIT, Computer Software Engineering, GNIIT, Computer Software Engineering at NIITBachelor of Commerce (B.Com.), International Business/Trade/Commerce, Bachelor of Commerce (B.Com.), International Business/Trade/Commerce at K.P.B. Hinduja College of Commerce and EconomicsBachelor of Commerce, Accounting and Finance, Bachelor of Commerce, Accounting and Finance at K.P.B Hinduja College of Commerce
English, Hindi, Marathi
Github Skills (69)
google-cloud-platform10
vector-database10
google-cloud10
vertex-ai10
generative-ai10
fine-tuning10
gemini10
application10
google10
langchain10
llm10
graph-representation-learning10
gpt9
dns9
cloudflare9
Programming languages (8)
Github contributions (5)
Abhishekbhagwat/Eve-The-event-bot
Sep 2017 - Dec 2020
Contributions:4 PRs, 22 pushes, 1 branch in 3 years 3 months
boteventsgraphapifacebook
Abhishekbhagwat/personal-website
Mar 2020 - Apr 2024
Code for my personal website
Contributions:2 PRs, 9 pushes, 3 branches in 4 years 1 month
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