Summary
Abhishek Kumar is a Staff Software Engineer based in Karnataka with a decade of experience building and optimizing discovery and cloud provisioning infrastructure at ServiceNow. He specializes in pattern-based ITOM discovery, integrating generative AI to automate pattern development, and improving multi-cloud discovery performance for providers like AWS and Azure. Previously he shipped network management and orchestration features at Extreme Networks and Avaya, giving him deep domain knowledge across both backend systems and frontend integrations. Known for handling high-priority customer escalations and reducing production defects, he blends hands-on coding with operational ownership. An engineer who moves between feature design, performance tuning, and on-call incident resolution, he brings pragmatic solutions that scale in enterprise environments.
10 years of coding experience
8 years of employment as a software developer
Bachelor of Engineering (BE) Computer and Information Science, Bachelor of Engineering (BE) Computer and Information Science at Shri Jayachamrajendra College of Engineering, Mysore
10 + 2 (12th) Physics Chemistry Maths with Computer Science, 10 + 2 (12th) Physics Chemistry Maths with Computer Science at Delhi Public School, Patna
English, Hindi