Abigail Clark
Senior Manager Customer Success - Onboarding at LexisNexis
Germantown, Ohio, United States
Summary
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Senior🎓
Top SchoolAbigail Clark is a customer success leader with eight years of progressive experience at LexisNexis, currently serving as Senior Manager for Onboarding where she drives team performance, process automation, and cross-functional launches. She excels at translating operational metrics into scalable onboarding programs, having built training curricula, audit processes, and dashboards that improved SLA adherence and team productivity. Known for blending meticulous attention to detail with a collaborative leadership style, she coaches teams, hires and scales REPH associates, and shepherds projects across six business units. Based in Germantown, Ohio, Abigail pairs hands-on troubleshooting with a knack for uncovering holistic solutions that streamline the customer experience and reduce manual touchpoints.
8 years of coding experience
10 years of employment as a software developer
The Art Institute of Ohio-CincinnatiMiami UniversityProgramming languages (2)
Github contributions (5)
abclark/abclark.github.io
Oct 2017 - Nov 2022
Contributions:564 pushes, 2 branches in 5 years 2 months
abclark/constrained_birkhoff_von_neumann
Oct 2017 - Nov 2022
Contributions:108 commits, 2 PRs, 106 pushes in 5 years 2 months
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