Summary
Abraham Velazquez is a bilingual IT and administrative professional with 12 years of hands-on experience supporting endpoints, identity systems, and operational processes across education, healthcare, and public events. He combines Microsoft 365, Active Directory, ServiceNow, and device lifecycle expertise with practical payroll and data management experience for organizations supporting thousands of employees. Comfortable in high-pressure environments, Abraham brings armed security and event operations discipline to roles that require strict compliance, incident documentation, and situational awareness. His background in secure data destruction and DoD-approved wiping adds an uncommon layer of hardware decommissioning and chain-of-custody rigor. CompTIA- and Microsoft-certified, he repeatedly bridges the gap between IT support and administrative workflows to streamline deployments and audits. Based in Cicero, IL, he pairs field-tested problem solving with a steady focus on documentation and customer satisfaction.
12 years of coding experience
3 years of employment as a software developer
Middle school Middle school, Middle school Middle school at Jose Clemente orozco
Associate of Arts - AA Emergency Medical Technology/Technician (EMT Paramedic), Associate of Arts - AA Emergency Medical Technology/Technician (EMT Paramedic) at City Colleges of Chicago-Malcolm X College
High School, High School at Phoenix Military Academy
Elementary Elementary, Elementary Elementary at Pilsen community academy
English, Spanish