Summary
Achyut Bajpai is a Senior Software Engineer with 5 years of experience applying AI/ML and DevOps practices to shrink operational friction and accelerate incident resolution. At Visa he built an AI-powered Jira resolution system that halved ticket resolution time using a hybrid neural approach—combining text-embedding classification for root-cause ID with GPT-4o-based RAG—and turned clustered historical tickets into an automated knowledge base. He also architects reusable single-touch CI/CD pipelines and end-to-end monitoring dashboards, and earlier supported Kubernetes and Terraform-driven deployments at TELUS International. With hands-on experience in CNNs, LSTMs, and production model tuning, he bridges research-quality ML work and pragmatic engineering to deliver measurable impact. Based in India and trained at BITS Pilani, he’s known for turning noisy historical data into actionable tooling that improves team throughput.
5 years of coding experience
1 year of employment as a software developer
Bachelor of Engineering - BE, Electrical and Electronics Engineering, Bachelor of Engineering - BE, Electrical and Electronics Engineering at BITS Pilani, Hyderabad Campus
High School Diploma, PCM, High School Diploma, PCM at Woodbine Gardenia School - India