Summary
Ada Chan is a strategic quality engineering leader with over 17 years of hands-on experience and 20+ years in IT, currently directing Quality Engineering for Peacock at NBCUniversal in New York. She specializes in end-to-end consumer app quality across web, mobile, OTT and SmartTV platforms, owning technology strategy, trials, defect management and global QA scaling. Previously she transformed QA operations at A+E Networks—implementing an Automation Factory, enterprise test management, and DevOps QA practices—demonstrating a pragmatic balance of process, tooling and people development. Known for acting as the “ultimate gatekeeper” to customer quality, she combines operational rigor with a forward-thinking approach to community-driven trials and stakeholder partnership. Ada’s background spans technical support to leadership and includes a Master’s in Software Development and Engineering, reflecting deep institutional knowledge of both legacy and modern software ecosystems.
17 years of coding experience
16 years of employment as a software developer
American Management Association
Master's Degree Software Development and Engineering, Master's Degree Software Development and Engineering at Pace University
English, Chinese