Ada Mancini is a Customer Reliability Engineer with 11 years of hands-on experience building and supporting cloud-native infrastructure and customer-facing technical programs. Based in Raleigh, she has progressed from Linux system administration and support roles into technical account leadership and reliability engineering at Replicated, bringing deep expertise in production reliability, incident response, and customer success for distributed systems. Ada has a background in container and Kubernetes ecosystems from her time at Docker and Mirantis, which she combines with a pragmatic security mindset from her Computer and Information Systems Security training at Clemson. Known for bridging technical troubleshooting with managerial oversight, she scales support processes while still diving into root-cause analysis when needed.
11 years of coding experience
13 years of employment as a software developer
Computer and Information Systems Security/Information Assurance, Computer and Information Systems Security/Information Assurance at Clemson University
Large and small examples of Replicated Platform capabilities
Contributions:16 reviews, 27 PRs, 221 pushes in 2 years
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