Summary
Adam Cogbill is a content and product leader with eight years of experience helping state governments improve service delivery through content strategy, analytics, and plain-language governance. As Lead Content Strategist at the Massachusetts Executive Office of Technology Services and Security, he runs a Constituent Experience Center of Excellence, builds analytics dashboards and ETL pipelines, and translates complex processes into accessible user journeys. He came to public-sector tech from academia with a PhD in Rhetoric and Writing Studies, which informs his strengths in writing, research, and rapid systems learning. Adam is especially drawn to mission-driven product work that pairs user research with data-informed decision making, and he’s skilled at scaling content practices across hundreds of authors and enterprise CMS environments. An oft-overlooked strength is his ability to bridge humanities-trained communication skills with technical analytics tools like Superset, Tableau, and Google Tag Manager to turn data into actionable insights.
7 years of coding experience
8 years of employment as a software developer
Bachelor's Degree, English, Bachelor's Degree, English at Franklin & Marshall College
Doctor of Philosophy (PhD), Rhetoric and Writing Studies, Doctor of Philosophy (PhD), Rhetoric and Writing Studies at University of New Hampshire
MFA, MFA at University of Massachusetts Amherst