Adam Downs
Sr Deaktop Support Specialist at F5
Newmarket, New Hampshire, United States
Summary
👤
Senior🎓
Top SchoolAdam Downs is a seasoned IT support professional with 12 years of hands-on experience in helpdesk and desktop support, currently serving as Sr Desktop Support Specialist at F5. He brings deep technical skills in network administration, DSL, computer repair, and customer-facing troubleshooting, combined with progressive leadership experience from team lead roles at GreenPages. Based in Newmarket, NH, Adam pairs an Associate of Applied Science in Computer Technologies with a practical track record supporting enterprise environments and incident resolution workflows. Known for steady, user-centric problem solving, he excels at translating technical complexity into clear guidance for non-technical users. An early background in web/courseware development and retail leadership underscores his blend of technical versatility and service-oriented mindset.
12 years of coding experience
14 years of employment as a software developer
Associate of Applied Science, Computer Technologies, Associate of Applied Science, Computer Technologies at Great Bay Community College (formerly New Hampshire Community Technical College)Diploma, General Studies, Diploma, General Studies at Winnacunnet High School
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (28)
int327
pocketmine6
binder6
automapper6
pkce6
json-serializable6
serializable6
openid5
entity5
datasource5
openid-provider5
plugin5
authentication5
javascript4
dynamic4
Programming languages (2)
Github contributions (5)
shady14u/Hotel
Nov 2021 - Aug 2022
Contributions:28 commits in 8 months
AdamDowns/StackSizeController
Aug 2021 - Aug 2021
Contributions:2 pushes in 1 day
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