Summary
Adam F is an experienced IT Help Desk professional with nine years in enterprise IT support, currently delivering end-to-end hardware and software solutions for Mitra Integrasi Informatika and client sites in Bekasi. He excels at Windows OS deployment, SAP S/4HANA and E-SPT application setup, MFA and AD self-service configuration, and hands-on repair of computers, printers and barcode devices. Adam has a strong track record managing ticketing workflows (BMC Remedy), coordinating vendors and supervising third-party projects including WAN/server moves for major manufacturing clients. Known for calm, customer-focused troubleshooting, he combines field technical skills with asset management and project supervision honed across long-term onsite engagements. Though newer to open-source development, his Github presence suggests a curiosity to grow beyond traditional help-desk duties.
9 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Sistem Komputer, 3.14, Bachelor's degree, Sistem Komputer, 3.14 at Universitas Gunadarma